# FAQ (https://lazyfrog.dev/docs/faq) ## Do I need to know how to code? [#do-i-need-to-know-how-to-code] No. You describe what you want, your AI writes the code and LazyFrog runs it. If you do code, everything is a normal git repository. ## Whose AI is it? [#whose-ai-is-it] Yours. LazyFrog doesn't include or resell an AI. The AI you already use, such as Claude or ChatGPT, does the work on your own plan. ## What happens when my site is asleep? [#what-happens-when-my-site-is-asleep] The first visitor after a quiet spell waits while it wakes, which takes a few seconds. Everyone after that gets the running site. Paid plans can keep a live site always on. ## Can I publish on the free plan? [#can-i-publish-on-the-free-plan] No. Free is for building and trying: your AI builds the project and shows you the preview, at its own random address that search engines don't list. Anyone with the link can open it while it's awake. Going live, at `.lazyfrog.app` or your own domain, needs a paid plan. See [plans and limits](/docs/plans-and-limits). ## Can I use my own domain? [#can-i-use-my-own-domain] Yes, on the paid plans. See [your own domain](/docs/domains). ## What if my AI breaks something? [#what-if-my-ai-breaks-something] Go back to an earlier snapshot. Snapshots are taken every hour and before anything risky. See [snapshots](/docs/snapshots). ## Can I get a refund? [#can-i-get-a-refund] 14 days money back: ask on [Support](/contact?topic=billing) within 14 days of your first payment and we refund every plan payment you made in those 14 days, in full. One per customer; plan changes don't start a new 14 days; bandwidth boosts aren't refundable. The refund ends your paid plan straight away (your account moves to Free; nothing in your projects is deleted). Your legal rights are not affected. After the first 14 days nothing is refunded, in part or in full: cancel anytime and you keep access until the end of the period you've paid for. See [plans and limits](/docs/plans-and-limits). ## Can I leave? [#can-i-leave] Any time, with everything. See [moving out](/docs/import-export). ## Where is my data? [#where-is-my-data] In Germany, encrypted at rest. See [security](/docs/security).