Account matters (the user does these in the portal)
What only you do in your LazyFrog account, never your AI: your password and sign-ins, plans and billing, exporting your data and deleting your account.
Point the user to the portal for their own account; you can't do these for them:
- Name, password and where they're signed in: Account › Security (changing the password signs out their other devices).
- Their data: Account › Data & privacy › Export everything; deleting the account is there too (a 30-day undo; it ends access to projects shared with them).
- Leaving a project someone shared with them: Project › Settings › People › Leave.
- The email provider the app's mail goes out through: Account › Email (the owner connects it and
pastes its key there; you never handle it). Email preferences: Account › Overview › Emails. Plans: Account › Billing (upgrades, smaller
plans, cancelling, yearly or monthly). LazyFrog's plans are sold by Creem, the merchant of
record: the charge shows as Creem, Creem adds VAT or sales tax and emails the receipts, and the
invoices and the card are in Account › Billing › Manage billing (Creem's portal). Whether this
user can pay online is in
accountget(upgrade). Either way plan changes are made by the owner on the upgrade page (https://app.lazyfrog.dev/upgrade); if paid plans can't be bought for their account yet, that page says so and when. Never open a support request for a plan change or a billing question: give them the link. - Support:
supportrequest(with the project and correlation ids),reply, andcloseonce the user says it's solved. Open a request only when the user explicitly asks you to contact Support in this conversation, and show them the text first (user_asked: true,confirm: trueare required). Never for a plan change, a billing question or a how-to: those have answers here, in the docs and inaccountget.
For your AI: this page as Markdown · llms.txt