Your account

The TrashCopy Anchor Link

A deleted project goes offline at once and waits in Account › Trash for seven days. Restore brings it back with its code, databases and files, and its live site comes back too. After seven days it is removed for good, and its off-site backup copies expire within about two months. Your AI can restore it as well: "restore my project bakery".

Deleting your accountCopy Anchor Link

Account › Data & privacy › Delete account. Export first if you want to keep anything. For your safety you need to have signed in within the last ten minutes.

Deleting your account at once:

• ends your plan. After the first 14 days nothing already paid is refunded. 14 days money back: ask on Support within 14 days of your first payment and we refund every plan payment you made in those 14 days, in full. One per customer; plan changes don't start a new 14 days; bandwidth boosts aren't refundable. The refund ends your paid plan straight away (your account moves to Free; nothing in your projects is deleted). Your legal rights are not affected. To ask, write to Support before you delete the account;
• takes every site offline and releases your own domains;
• disconnects every AI and turns off your access tokens.

For 30 days you can undo it with the link in the confirmation email, or by signing in. After that your projects, databases, files and snapshots are destroyed and your personal details removed. Off-site backup copies of your projects expire within about two months of the day you deleted the account. Invoices stay with Creem, which sold the plan, as the law requires, and the audit log keeps its entries without your details.

EmailsCopy Anchor Link

Emails about your account's security and billing always come. In Account › Overview › Emails you choose the rest:

• Tips and milestones: at most one a day, only while they help (connecting your AI, your first publish, your own domain).
• The monthly newsletter: off until you turn it on.

Every tips email has a one-click unsubscribe link.

ImagesCopy Anchor Link

When your AI makes a picture, an illustration or an icon for your site, it uses its own image tool. ChatGPT and Codex make images themselves: in ChatGPT you pick the one you like in the chat and your AI saves it into your project. AI apps without an image tool, such as Claude, draw logos, icons and illustrations themselves, and use stock photos or your own photos. Your own photos always work, on every plan, at no cost.

A made image is never shown as your real work, your place or your people: your AI uses your own photos for those.