support

Support · Can change or delete · actions: request, list, get, reply, close

For reading use support_read, which is read-only and needs no approval: "list", "get" here are deprecated (still works). Ask the LazyFrog team for help with the platform (not with building the app: do that yourself, and check the guide first). Only create a support request when the user explicitly asks you to contact Support in this conversation; never for plan changes (the owner does those on the upgrade page: give them the link), billing questions or how-to questions; read the guide, docs and the account tool first, and confirm the text with the user before sending. action "request": subject, body, optional project and correlation_ids from errors, plus user_asked: true (the user asked you to contact Support) and confirm: true (they saw the text). "list": the user's requests. "get": one request with replies. "reply": add to an open request (ticket_id, body), e.g. what the team asked for. "close": mark a request solved (ticket_id) once the user says it is.